Shenzhen Airlines Flight Booking & Reservation

Explore the intricate facts regarding Shenzhen Airlines

A proud member of the Start Alliance, Shenzhen Airlines is a Chinese airline whose headquarters is located in Shenzhen, China. The airlines serve their unexceptional service to places such as Cambodia, China, Hong Kong, Japan, Macao, Malaysia, Philippines, Singapore, South Korea, Spain, Taiwan, the United Kingdom, and more. Along with the on-board services, the customer facilities are also top-notch so that passengers do not feel any difficulties in their journey. In a condition, if you want to understand the procedure for flight purchase, group booking, or other policies then you are at the right place. Let's start reading.

What is the process for booking a flight on Shenzhen Airlines?

With the help of technology, flight booking has never been this easy for passengers sitting in different parts of the world, just by utilizing your fingertip, you can buy a flight ticket of your own choice. The Flight Booking steps through online are mentioned in the further lines, if you want to make a reservation with the airline then you are requested to do the same:

Navigate through the authorized site of the airlines.
Now, you have to search the tab of Booking appearing at the top menu of the portal.
Fill out all the details in the search button such as type of the trip, date of take-off, arrival, and more.
As you will tap on the search tab, you will see multiple flights on the screen.
Select the flight that you want to purchase.
Pay the fees, and soon you will get the e-ticket in your e-mail.

Can I book the flight at the airport?

Yes, you can definitely book the flight of Shenzhen Airlines from the ticket counter present at the airport. For the Flight Reservation, you have to sit in your vehicle with all the necessary documents like passports, visa if applicable, and government approved other documents, and reach the airport. Look for the ticket desk located at the airport and communicate with the staff at the counter. Share your destination, date, number of passengers, and other details with the agent, after a while the agent will tell you the flight along with the charges. As soon as you transfer the money to the airline, the agent will confirm your flight.

What are the cancellation policies for Shenzhen Airlines?

After the successful booking of the flight, if you have to cancel the flight, then it can cause a different kind of hassle. However, if you still have to cancel the flight then fortunately, Shenzhen Airlines allows their passengers to carry on with the cancellation procedure. Beforehand, you must gather all the Policies relatable to the cancellation of the flight, which are as follows:

As per the terms of cancellation of Shenzhen Airlines, the 24-hour cancellation rules will not be applicable to the group booking.
To cancel the flight to Shenzhen, you must book the tickets from the official site of the airline, by connecting with the customer service of the airline on call, or from the ticket counter at the airport.
If you buy a flight whose departure time is after one week or even more than that, and you cancel the flight within 24 hours of making a reservation, then the airline will not ask for any of the charges from you.
The cancellation fees on Shenzhen Airlines depends upon the class of your flight ticket, and at what time you canceled the flight. However, the charges can be imposed between 5 % of the ticket fare and 50 % of the flight price.

What is the refund policy of Shenzhen Airlines?

There are different possibilities for canceling the flight. Suppose, the flight was canceled by the airlines then you will get a proper refund, but will a passenger get a full refund if they cancel the flight? If you are thinking about it then, you should attain the knowledge about the refund policy of Shenzhen. To get the highlight of the refund policy of Shenzhen Airlines, you can read out the lines which are given here:

If your ticket is issued again to a new travel date, time, or destination, and you cancel the flight, then you are not eligible to receive any refund from the airline.
You will get the refund in a similar form that was used to purchase the seat on Shenzhen Airlines.
If you purchase the ticket which is non-refundable and cancel that flight, then you will get the refund in the form of charges and airport taxes only.
Refund will totally be based on your fare rules, class of the ticket, nature of the trip, etc.
To have a full refund, you must cancel the flight on the same day of the reservation, and the departure day must be 7 or more than 7 days from the time of the purchase of the ticket.

How much baggage is allowed on Shenzhen Airlines?

Most of the time, passenger face the difficulty of packing extra items in their luggage, and consequently they have to pay additional luggage charges to the airlines. Hence, to escape this amount, you can understand how much weight you take access to Shenzhen Airlines for free. One carry-on baggage in business class is permitted, and it should be 5 Kg or less than 5 Kg. A passenger can carry one piece of personal baggage on the board. If a passenger is having issues with their luggage, they can contact the customer service of the airline on their phone number.

What are a few tips for booking a last-minute flight?

For a Last Minute flight, you can go through the below steps:

Call for the canceled ticket: Interact with the executive of airline for the ticket that is canceled before the departure of the flight. The airline mostly tries to sell before the departure of the flight.
Flexible: If you do not have restrictions on your travel date then you can go for a last-minute flight, the majority of the airlines offer this kind of trip to their passengers.

Bottom Line

Whether you want a single reservation, Group Booking, cancellation, refund, or more, all these amenities can be availed by the passenger on Shenzhen Airlines. Hope this post is helpful in attaining instructions about cancellation, refund policy, and more.