• 09 Dec, 2024

How to get special assistance at the airport?

Getting special assistance is highly necessary for blind people, those who are mobility impaired, or even pregnant. Requesting special assistance at the airport is not a big task, and one can simply get it if they have informed their airlines prior to or after arriving at the airport. But there are many travelers who think this is a hectic task, and if you also think the same, then you should read this blog to understand the booking process for a wheelchair in an obvious way.

How to book special assistance at the airport?

If you want to book special assistance for you or someone else, then you can do that easily after following the below steps:

  • Contact your airline: This is the first and best way to book special assistance. You must inform your airline about the special assistance. The airline will help you pick up from the boarding point and also reach your arrival destination once the flight has landed.
  • Request to airport authority: You can also make a special assistance request at the airport by visiting the airport counter or informing the special assistance point.

Can special assistance requests be updated after booking?

Yes, you can even request special assistance after booking your flight ticket through the multiple options given below:

Through Manage Booking: You can log in to your trips using the booking reference number and last name and then add special assistance. This option can be accessed very easily after visiting the official airline website.

Contact Airlines: You can also contact your airline by dialing their phone number and telling them your requirements related to special assistance. Share your requirements or booking details, and they will update your existing booking.

 Are there designated seating areas for differently-abled passengers?

Yes, airlines have specially designated seating areas for differently-abled passengers, and every airline must have to follow the below rules for such passengers:

  • Provide bulkhead seats if the passenger is traveling with an emotional support animal that is best accommodated at a particular seat.
  • To provide extra leg room if the passenger has a fused or immobilized leg.
  • Airlines must provide an adjoining seat if a passenger has difficulty hearing or is deaf. They must also provide an adjoining seat if a passenger has a personal care attendant who is responsible for performing the activities that airlines or their personnel can’t perform.
  • A safety assistant if a passenger with a disability cannot assist with their own evacuation.

Things to keep in mind when requesting special assistance:

  • You should always try to arrive at the airport early and, similarly, inform your airlines immediately after booking what kind of help you are required to receive. 
  • Arrive at the airport at least 1 hour before the check-in time so that things can be managed easily. 
  • You can also request a wheelchair after arriving at the airport if you are not able to walk properly.
  • Always check the complete information of your particular airport before arriving, such as the special assistance point, terminal, important phone number, etc.

 

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