• 27 Sep, 2024

The avianca airline is the largest airline in Colombia and the second largest airline in South America after the LATAM, which is from Chile. Making the changes to your ticket or modifying the details on your avianca ticket is easy. Yes, you can make the required changes to your flight ticket on avianca Airlines. There are various methods to make the changes, which include the online process, call, and also at the airport. To know all the processes, you will have to read the following information.

What is the Avianca flight change policy?

Before directly jumping on the change process, you must first know about the Avianca airline flight change policy. After knowing about the various guidelines, you will be able to understand the following processes and also about other important information. The following guidelines are as follows:

  • The airline allows passengers to change their tickets for free within 24 hours of booking. If the passenger misses out on the free change window, then they will have to pay the small fee that is demanded by the airline.
  • The avianca change flight process can only be done in the way a passenger booked their tickets. If the tickets are booked online, the changes can only be done via the online process.
  • If the amount of the previous flight was less than the amount of the new flight, then the passenger has to pay the difference to move forward with the changes.
  • Changes in the itinerary can be made easily, but passengers lose all the privileges of the previous flight tickets when changing to a new one. 
  • A name change can be easily made on the ticket; however, the airline will not entertain a request to change the entire identity on the ticket and put it for sale.

How to make the changes on the Avianca ticket?

Make the changes on your avianca ticket with the help of the following methods that are mentioned below:

Make the changes online: For the changes via an online process, you will have to go to the official website of the avianca airlines. After that, you will have to go to the "your booking" option visible on the screen. Then, you will have to fill in the required details on the page, such as the booking number and the surname. After that you will be reached to your booking review page. There, you will see the option to make the changes. 

Make the changes via call: To do this, you will have to dial the customer service number '1866 919 0081', and then you will be connected with a customer service executive. After giving your booking login details, request the executive to make the changes for your flight accordingly.

Make the changes at the airport: You can also request the airline to change the flight after giving your booking login details; the executive will help and provide you with the required changes within a few minutes. You can also ask for the other required information, and the executive will provide you with the required information for the queries.