Southwest Airlines covers numerous cities, mainly up to 120 Airports, and offers its tickets at affordable prices. Unfortunately, if any death occurs in a passenger's close family and now they need bereavement fare types, you can inquire about it from the Southwest agents. As per the rules, Southwest Bereavement fares are now invalid, and airlines do not offer such a facility to any passengers, regardless of their emergency. However, Southwest Airlines understands the passengers' emotions and helps them only with low-cost, flexible ticket options.
It is among the most discussed questions why Southwest Airlines does not offer bereavement fare types or emergency prices to passengers like other air carriers. There are primarily two reasons for the restrictions on bereavement fare types, highlighted in the points below.
Southwest Airlines offers no support regarding bereavement fares, which may trouble new travelers. So, to overcome travelers' emergencies, Southwest Airlines offers other alternative options instead of allowing bereavement ticket prices. Moreover, these alternative methods are discussed in detail in the below points.
However, same-day or itinerary changes are possible on Southwest Airlines without any charges excluding price differences, only when the tickets are available as per the policy.
Yes, you can call Southwest Airlines agents at the correct customer service number, +1 (800) 435-9792, but the available agents will not help you regarding any bereavement fares. However, Southwest representatives can guide you through alternate methods, like changing the itinerary or making other possible modifications. However, agents cannot assist with bereavement tickets because Southwest Airlines has a strict policy and does not support such facilities for any class of passengers.
During any immediate death in the close family or another emergency, you can change your tickets if the options are available. For feasible Southwest itinerary change, you should focus on the guided procedures.