• 27 Jul, 2024
  • Travel tips
  • Travomint

If you cancel with WestJet, do you receive a full refund?

Usually, a situation may arise after booking a flight ticket with WestJet, affecting the passenger's journey. WestJet provides flexibility in flight cancellation and getting a refund from the airline. You can cancel the booking with the airline in numerous ways. Before that, WestJet had set some rules and regulations for cancellation so that you do not encounter any trouble during the journey. You can also contact the customer service spokesperson to acquire more information and find out who will resolve all the issues. However, to make it easy for you, we have provided complete guidance for the cancellation process and restrictions in the paragraph below.

What are the refund policies of WestJet?

Before canceling a flight and requesting a refund from the airline, passengers must follow specific terms and conditions. WestJet refund policies are explained below:

  • The passenger will get a refund if they cancel the flight within same day of the booking.
  • If you need to cancel the flight due to health issues, submit the medical certificate to the airline.
  • If WestJet cancels the flight without any prior notice, then you will get a full refund from them.
  • The passenger who booked the refundable ticket will get a full refund from the airline.

How do I cancel a flight ticket with WestJet?

You can use the online medium to cancel the ticket with WestJet. It is one of the most effective ways, and you need to follow the steps described below:

  • Navigate to the official web page of WestJet.
  • On the homepage, you will get the option Manage My Booking option.
  • Fill out the booking reference code and the passenger's last name in the following sections. Tap on the continue option.
  • All the details of the flight will be shown on the screen. Scroll down and click on the Cancel flight link.
  • Once you complete the process, the airline will send a validation text to your email or mobile phone.

Cancel the booking by using the phone call mode:

To cancel the booking with WestJet, you can use the phone call medium. It is one of the most expeditious ways to get there, and you need to dial the customer service number at 1 888 937 8538. Once the call gets connected, you need to obey the instructions included below:

  • You will receive the directions from the automatic voice of the computer. 
  • After that the call will be forwarded to the IVR options.
  • Press the key depending on the query and the call will be routed to the representative.
  • They will aid you regarding your concerns. 

Cancel the booking at the airport:

You can also cancel the flight at the airport. For that you need to submit the required documents at the ticket counter. The customer support agent will verify all the papers and then cancel the booking. Read more about How to get refunds on a Cancelled Flight.

Conclusion:

With the aid of the mediums that are noted above you can cancel the booking with WestJet. It is easy to cancel the reservation but you must be fully aware of the rules, and mediums. For further help contact the customer service team of WestJet.