It is a dreadful situation where you have spent a long day flying, ready to collect your bag unfortunately baggage carousel stops and your bags are missed. In such situations, you can visit the Airline Baggage help desk counter at the Airport and ask them to track the baggage status as they have a tracking system to identify the baggage location. Here, you will find everything that you should know what to do if the baggage is delayed and how to claim compensation.
Most Airlines provide compensation to their travelers for the delayed/missed baggage. If you are one of them who is struggling to find your bags at the Airport but are unable to get them then you are supposed to visit the Airport Baggage office to inform them about the irregularity. As per airline policy, travelers are entitled to compensation for the incidental expenses they have incurred due to the missed luggage. But there are a few terms and conditions that should be met to get the compensation.
As soon as a traveler has noticed that the checked baggage is missing you can contact the Baggage Claim Desk at the Airport and inform the official about the irregularity. For delayed baggage claims, the passenger needs to fill out the Property Irregularity Report, which is an official document that needs to be submitted before leaving the Airport. Some essential details must be kept handy to quickly submit the claim form.
If you are unable to find the Baggage claim desk at the Airport then you can opt to submit the compensation form online which is available on the Airline's official webpage. To submit the form online, you must keep a few essential details handy such as confirmation code, PNR number, and others which are mentioned in the above information.
According to the Airlines Delayed Baggage Policy. Passengers are entitled to get compensation for the necessary items only you incur due to delayed/ missed baggage. However, the Airlines are entitled to provide compensation of around $50 per day for up to five days and $ 1700 for the international flight. But if the Airline fails to find the delayed luggage then it will be counted as lost time and they will pay for it therefore the reimbursement amount will be deducted.